Privacy Policy for GlamAI
Effective Date: March 17, 2025
1. Introduction
Welcome to GlamAI! We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your data when you interact with our WhatsApp chatbot.
2. Information We Collect
When you use GlamAI through WhatsApp, we may collect the following information:
- Personal Information: Your phone number and name (as provided by WhatsApp).
- Uploaded Images: Selfies or other images you submit for beauty recommendations.
- Chat Data: Messages exchanged with GlamAI for improving responses and analytics.
- Usage Data: Time stamps, message count, and interaction frequency for service improvement.
3. How We Use Your Information
We use your data to:
- Provide personalized makeup and hairstyle recommendations.
- Improve our AI models and chatbot responses.
- Monitor service performance and troubleshoot issues.
- Offer customer support and process subscription payments.
4. Data Sharing and Security
- Third-Party Services: We may share necessary data with OpenAI (for AI analysis) and payment processors (for subscriptions), but we do not sell your data.
- WhatsApp Compliance: We operate in accordance with WhatsApp's Business Policy.
- Security Measures: Data is encrypted and stored securely to prevent unauthorized access.
5. User Rights & Data Deletion
You have the right to:
- Request access to the data we store about you.
- Request deletion of your chat history and images.
- Unsubscribe from our services at any time by messaging "STOP" on WhatsApp.
6. Payment and Subscription Data
- Subscription payments are processed through [Stripe/Other Payment Provider].
- We do not store sensitive financial details.
- Refunds and cancellations are subject to our [Subscription Terms & Conditions].
7. Changes to This Policy
We may update this policy from time to time. Any significant changes will be communicated via WhatsApp or our website.
8. Contact Us
If you have any questions about this policy or your data, contact us at:
📧 [Insert Email]
🌐 [Insert Website]
📱 WhatsApp: [Insert WhatsApp Number]